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Apple Authorized Service Provider

Apple Authorized Service

Core 1 is Oakville’s Apple Premium Service Provider. Our Apple-trained technicians use Apple-approved diagnostics and tools on every repair. And we only use genuine Apple parts. This means that all of our repairs are Apple-certified and backed by Apple.

iPhone Service
Mac Service
iPad Service
Accessories Service
Apple Watch Service
Beats Service

Our Commitment to Excellence

Our People

  • We act ethically and with integrity toward customers, coworkers, service providers, and Apple.
  • We acknowledge our diversity, talents, and interests.

Our Customer

  • We always put our customers first and provide a warm welcome to all.
  • We empathetically engage our customers while solving their challenges.
  • We seek to develop relationships with our customers by inviting them to return to our stores.
  • We strive to inspire and excite our customers with every visit so that our stores are a happy place to shop, to learn, to create, to get help, and to revisit.

Our Daily Commitment

  • We respect our customers' time and deliver all repair transactions in a timely, personalized, and efficient manner.
  • We will always make certain our customers know what to expect.
  • We treat our customers with a sense of empathy, professionalism, and urgency.
  • We value every customer problem as an opportunity to excel. We listen and respond immediately to all feedback, taking initiative to make it right.
  • We exceed customers' expectations by offering proper diagnosis, reliable repairs, and fast turnaround.
  • We maintain neat, clean, and orgnaized stores.
  • We are up to date on Apple technology, and conduct repairs using certified technicians.
  • We earn trust by recommending relevant solutions that meet our customers' needs and goals.
  • We welcome all customers with a smile, a helping hand, and personal attention.
  • We encourage open dialogue with our people and customers to share ideas about improving our stores, our processes, and our performance.

We are currently accepting service by appointment or via courier only.

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