Apple Authorized Mac Service
Core 1 is Oakville’s Apple Premium Service Provider. Our Apple-certified repairs are performed by Apple Certified Mac Technicians who use genuine Apple parts. And only Apple-certified repairs are backed by Apple.
Apple Authorized Mac Repair
If your Mac is covered under Apple’s warranty we can repair it free of charge (under the terms of the warranty.)
We also offer warranty work under Best Buy and Future Shop warranty. If you purchased an Apple device at Best Buy or Future Shop with warranty, we are able to service it under the terms of the warranty.
If you bought your Mac less than a year ago and need to have it serviced, simply bring it to us, and our Apple Certified Technicians will perform the necessary service – under warranty terms, of course!
Want to extend Warranty coverage? Ask us about AppleCare+ Protection Plan which extends your warranty to 3 years.
Mac Battery Service
If you're experiencing an issue with your battery, we can help. You can bring your Mac by for us to take a look at your battery health any time, no appointment required.
Your Mac notebook battery service might be covered by warranty, consumer law, or AppleCare+. These prices are for out-of-warranty service. We might need to test your product to determine the final service fee.
11-inch/13-inch MacBook Air
Battery Price -$169
Labour - $39
Battery Price - $259
Labour - $99
13-inch/15-inch MacBook Pro with Retina display
Battery Price - $259
Labour - $99
Apple Service Programs for Mac
- If the battery in your 2016 or 2017 MacBook Pro won't charge past 1%
A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.
The battery health status on these devices will also indicate "Service Recommended." If the status indicates that your battery is Normal, your battery is not affected by this issue.
- 13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand.
- 13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program
Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive.
- 13-inch MacBook Pro Display Backlight Service Program
Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit one or more of the following behaviors:
- Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
- Display backlight stops working completely
- Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:
- Letters or characters repeat unexpectedly
- Letters or characters do not appear
- Key(s) feel "sticky" or do not respond in a consistent manner
- 15-inch MacBook Pro Battery Recall Program
Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.