CORE 1 is an Apple Authorized Service Provider for iPADs.

About Apple’s One Year Limited WarrantyAbout Apple's One Year Limited Warranty

Apple’s One Year Limited Warranty for iPad covers your iPad and Apple accessories against defects in materials and workmanship for one year from the original date of purchase. It doesn’t cover accidental, cosmetic, or liquid damage or damage due to unauthorized modifications. See the warranty for complete details.

AppleCare+ and AppleCare Protection Plan offer coverage in addition to Apple’s One Year Limited Warranty.

About repair service

When you bring your iPad to CORE 1, we’ll examine it to confirm it’s eligible for the service you requested. If your iPad is eligible, we’ll either repair your iPad or replace it. The replacement will be new or equivalent to new in both performance and reliability. If we determine that your iPad is eligible for a different service than the one you requested, we’ll contact you with more information.

About battery service

Batteries are consumable parts that can fail because of a defect or because they wear out through normal use. If your iPad fails because of a defect in the battery and it’s covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, we’ll either repair your iPad or replace it. If your iPad has been damaged accidentally or needs other repairs, you may need to pay an additional fee for service.

Before you bring in your iPad for service, back it up!
Your content is important, and you’ll need the backup to restore your iPad after service. CORE 1 may be required to delete the content on your iPhone during the service process.

Out-of-warranty repair service

If your iPad or the required service isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, you may still be able to get out-of-warranty service. For example, an iPad damaged by liquids may be eligible for out-of-warranty service. Apple reserves the right to determine whether your device is eligible. See Apple’s Repair Terms and Conditions for complete details.


iPad Model Out of warranty fee Battery service
iPad mini, iPad mini 2 $259 $129
iPad mini 3, iPad mini 4 $379 $129
iPad 2, iPad Air, iPad 5th generation $319 $129
iPad Air 2, iPad 3rd gen, iPad 4th gen $379 $129
iPad Pro 9.7-inch $489 $129
iPad Pro (10.5-inch) $579 $129
iPad Pro 12.9-inch, iPad Pro (12.9-inch 2nd generation) $759 $129
iPad Pro 12.9-inch, (3rd generation) $839 $129

iPad battery and power - Canada

Battery service costs

If your battery needs replacement, we can repair or replace your iPad for a battery service fee. There's no fee if your battery is defective and your iPad is covered by warranty, consumer law, or AppleCare+. Our warranty doesn’t cover wear from normal use.

If you have AppleCare+ for iPad, it offers replacement coverage if your iPad battery can hold only 80 percent or less of its original capacity.

Battery service for the iPad comes at no charge when the unit is covered by AppleCare or AppleCare+, Out-of-warranty battery service is available for $129 on all eligible iPad models.