Liquid damage to Mac computers and accessories not covered by warranty

Damage to Mac computers and accessories due to liquid exposure is not covered by the Apple One (1) Year Limited Warranty or the AppleCare Protection Plan (APP).

Current Mac notebook computers and Apple wired and wireless keyboards (except Magic Keyboard) have Liquid Contact Indicators (LCI) to help determine if these products have been exposed to liquid.

Benefits under the manufacturer's warranty are in addition to rights provided by consumer law. You can learn more at Apple Products and Consumer Law Rights.

If your keyboard isn't working

You can get help identifying your keyboard and steps for resolving issues if your Apple wireless keyboard isn't working as expected.

If your Mac has come in contact with liquid turn it off and disconnect it from power, then contact our team for details on what to do next.