Apple has determined that, under certain circumstances, the screen on a limited number of iPad Air (3rd generation) devices may go blank permanently. A brief flicker or flash may appear before the screen goes blank.
Affected devices were manufactured between March 2019 and October 2019. Core 1 will service eligible devices, free of charge.
The program covers affected iPad Air (3rd generation) devices for 2 years after the first retail sale of the unit.
Contact us if you are experiencing issues with your iPad