AirPods Pro Service Program for Sound Issues

Apple AirPods Pro Service Program for Sound Issues
Apple has determined that a small percentage of AirPods Pro may experience sound issues. Affected units were manufactured before October 2020.

An affected AirPods Pro may exhibit one or more of the following behaviors:

  • Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
  • Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise
Core 1 will service the affected AirPods Pro (left, right or both), free of charge.