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iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues

iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues

January 24, 2022

Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver...

If the battery in your 2016 or 2017 MacBook Pro won't charge past 1%

If the battery in your 2016 or 2017 MacBook Pro won't charge past 1%

February 11, 2021

A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.

13-inch MacBook Pro (non Touch Bar) Battery Replacement Program

13-inch MacBook Pro (non Touch Bar) Battery Replacement Program

January 14, 2021

Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand.

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

January 11, 2021

Apple has determined that a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in...

iPhone 11 Display Module Replacement Program for Touch Issues

iPhone 11 Display Module Replacement Program for Touch Issues

January 11, 2021

Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module.

Multi-Touch Repair Program for iPhone 6 Plus

Multi-Touch Repair Program for iPhone 6 Plus

January 11, 2021

Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress...

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